Privacy Policy

Privacy Policy

Introduction

Welcome to https://off-road-tow-hitch-mcallen-texas.rgvtruckparts.com (hereafter referred to as “Off Road Tow Hitch Mcallen Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with our digital platforms:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

Your interactions with us trigger various data processing activities, including:

  • Account Management: When you create an account on our platform, we collect and store your account information, such as your name, email address, and password hash.
  • Transactions: We process payment details, financial information, and purchase history when you make a transaction using our services.
  • Communication: You may receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS), which we use for marketing, customer support, and service updates.

Personal Data Collection

We collect several types of personal information to enhance your user experience and provide tailored services:

  • Account Info: This includes your full name, email address used for login, and password hash for security.
  • Payment Details: We securely store payment information like credit/debit card numbers, expiration dates, and CVV codes for seamless transactions.
  • Financial Information: We may collect banking details or other financial data required to process payments and manage your account.
  • Purchase Data: Details of products or services you’ve purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile device IDs, and advertising IDs may be collected for analytics and personalization.
  • Location Data: With your consent, we can access your location data to provide location-based services and relevant product recommendations.
  • Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products and services.
  • Social Media Information: If you choose to log in using social media accounts or share content on our platform, we may collect data from your social media profiles (in compliance with their privacy settings).
  • Product Preferences: Information about the products you view, search for, or purchase helps us tailor recommendations and offers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, language preference, and shopping cart management.
  • Preference Cookies: They remember your settings and preferences for a personalized experience.
  • Analytics Cookies: Used to collect aggregated data about website usage, enabling us to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal Data is retained for as long as necessary for the fulfillment of the purposes it was collected for, after which it is securely deleted or anonymized.
  • Transaction records may be kept for financial record-keeping and tax purposes, in compliance with applicable laws.
  • We regularly review and delete unused or outdated data to ensure data protection and minimize storage costs.

Data Security Measures

Off Road Tow Hitch Mcallen Texas prioritizes the security of your personal information:

  • Encryption: We use encryption protocols to secure data transmission and storage, ensuring that sensitive information remains confidential.
  • Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf, ensuring a high level of data protection.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for its rectification.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data for specific purposes.
  • Data Portability: Some jurisdictions allow you to receive your personal data in a structured format.
  • Objection: You have the right to object to the processing of your data for certain purposes, including marketing and profiling.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or lodge complaints, please contact our Data Protection Officer via the contact details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Us

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Address: Off Road Tow Hitch Mcallen Texas, [Street Address], [City], [State/Province], [Zip Code]